The Evidence

Here are the published books and papers relating to Professor Gillies’ work on maturity and competency models:

  1. Gillies AC and Harris D (2009) Performance Improvement in a Community Care Setting in Canada, Mississauga, Ontario. Howard J and
  2. Gillies AC (2009) Knowledge to Innovate: developing a tool to assess and assist the development of the capacity to innovate in small and medium sized enterprises, Proceedings of the 4th European Conference on Entrepreneurship & Innovation, Antwerp, Belgium, 206-14.
  3. Gillies AC and Harris D (2009) Performance Improvement in a Community Care Setting in Canada, Proceedings of the 4th European Conference on Entrepreneurship & Innovation, Antwerp, Belgium, 150-160.
  4. Gillies AC and Harris D (2009) Improving Human Performance: The systematic approach to improving care and competence, Leadership Forum of the Seniors Health Research Transfer Network, Mississauga, Ontario.
  5. Gillies AC & Howard J (2007) Modelling the way that dentists use information: an audit tool for capability and competency, British Dental Journal, November 2007, Volume 203 No 9, pp529 – 533
  6. Gillies AC (2006) “New educational provision for IHRIM” Invited presentation to the 2006 IHRIM Conference, Belfast, October 2006.
  7. Gillies AC and Howard J (2005) international comparison of information in adverse events International Journal of Health Care Quality Assurance, Volume 18 Issue 5 343-352
  8. Gillies AC (2003) Competency models: their role in developing an MSc curriculum, NHSIA Academic Forum Abingdon, February 2003
  9. Gillies AC and Howard J (2003) Managing change in process and people: combining a maturity model with a competency-based approach TQM & Business Excellence, vol. 14, no. 7, September, 797–805
  10. Howard J & Gillies AC (2002) The role of training in the delivery of quality within the New NHS, 7th ICIT Conference, RMIT, Melbourne, April 2002.
  11. Storey, L Howard J and Gillies AC (2002) Competency in health care, Radcliffe Publishing, Abingdon.
  12. Goddard, J Alty A and Gillies AC (2001) A case study in mental health informatics: barriers to integrated care pathways, IT in Nursing, September Vol.13,3 (pp.12–13)
  13. Goddard, J Alty A and Gillies AC (2001) A case study in mental health informatics: barriers to integrated care pathways, IT in Nursing, September Vol.13,3 (pp.12–13)
  14. Gillies AC (2000) Working with PCGs to meet the information needs of the new NHS . Presentation to 10th RACGP computer conference, Sydney convention center, Sydney, Australia, February 2000
  15. Gillies AC (1999) An evaluation of the information needs of PCGs Presentation to NAPC IM&T masterclass, London, October 1999.
  16. Gillies AC (1999) A model for measuring the maturity of information and IT in primary care in the UK. Presentation to CHERA 99, August 1999, Edmonton, Alberta, Canada
  17. Gillies AC (1999) On the application of continuous improvement techniques to the problems of primary health care informatics, Proceedings of the Third International and Sixth National Conference on Quality Management, 176- 183, RMIT, Melbourne, Australia, February. (1999)
  18. Gillies AC & Kumari N (1999) A multiple perspective model of quality for Primary Health Care, Proceedings of the Third International and Sixth National Conference on Quality Management, 184-191, RMIT, Melbourne, Australia, February (1999)
  19. Gillies AC (1997) Can computers improve the health of the nation? Proc. Medical Informatics Europe 97, ed Pappas, C., Maglaveras, N. and Scherrer, J-R, IOS Press, Amsterdam, 889-893. (1997)
  20. Gillies AC (1998) Towards a maturity model for computer usage in general practice SIHCM 98, St Andrews, April 1998.